Telehealth Frequent Q&A's

Morgan Health Centers

Telehealth FAQ’s
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Telehealth Frequent Questions & Answers

We believe that mental health services should be easy and accessible, which is why we offer mental health services online.
To request appointments or join a telehealth session from participating clinicians, please visit Morgan Mental Health Group Patient Portal.
We look forward to hearing from you.

Telehealth, also referred to as Telemedicine, Teletherapy or Telepsychiatry, is a form of video conferencing allowing psychiatrists and therapists to provide services to patients outside of the office, for example at the patient’s home or workplace.

It also provides the opportunity for consultation with family members, teachers and other providers involved in the patient’s care. Surveyed patients participating in telemedicine say they are very satisfied with the care they are receiving and that they feel telemedicine is a reliable form of practice. In addition, they find that they are able to keep their appointments on a more regular basis.

For your appointment, you will need to have access to a private place and a computer/tablet/smart phone with a camera and high speed internet. Morgan Health Centers will provide you with access to a secure HIPAA compliant videoconferencing software free of charge.

All you have to do is be on your device and logged on at the time of your appointment. 

Morgan Health Centers ensures the interaction between the patient and psychiatrist/therapist is completely secure and HIPAA compliant.

The teleconferencing software encrypts all forms of data, including video and audio.

The main thing you need to do to prepare for a teletherapy appointment is to complete the Patient Intake Packet. Your provider can not legally start your session with out the information.

Ensure that you have a private space. You also want to make sure that the device you use has high speed internet and a camera.

When you schedule with one of our practices, they will provide you with the HIPAA-compliant software you need to participate in your appointment

Our providers offer psychiatric appointments and therapy through telehealth.
This includes:

  • Psychiatric Appointments
  • Medication Management
  • Individual Therapy
  • Group Therapy

We always make sure that any appointment that takes place between a patient and one of our therapists is compliant with HIPAA regulations and ensures patient privacy.

The software we use to facilitate this teleconferencing encrypts any video and audio, too.

Telehealth includes Teletherapy and Telepsychiatry, facilitating treatment of a wide variety of mental health conditions and allowing patients to receive care even when they are unable to come into Morgan Health Centers offices. Conditions that can be treated by Teletherapy include but are not limited to:

  • Acute Stress
  • ADHD
  • Anxiety
  • Depression
  • Low self-esteem
  • OCD
  • Personality disorders
  • And more!

Since Telehealth also includes Telepsychiatry, it can facilitate treatment of conditions that are sometimes treated by psychiatrists or require medication, including bipolar disorder and schizophrenia.

Finally, patients participating in group therapy can also access their sessions via Telehealth. To learn more about Morgan Health Centers’ Telehealth options, contact a local behavioral health group near you!

Yes. Our psychiatrists and advanced nurse practitioners can prescribe or refill medications during a telehealth appointment if appropriate for your treatment plan.

To attend your telehealth appointment, you will need a high-speed internet connection and a connected device with video capabilities. This device can be your desktop, laptop, tablet, or smartphone.

We will send login information after you confirm your appointment.

We offer both online and in-person appointments. If you prefer telehealth sessions only, you can get the treatment you need entirely online.

However, if you want to see your provider in-person sometimes, or all the time, you have the flexibility to do that as well.

Telehealth Benefits

 Telepsychiatry & teletherapy provides the patient with benefits that may lead to better care. When you make a telehealth appointment with a Morgan Health Centers provider, you can rest easy knowing that your session is secure, effective and covered. 
» More about Telehealth benefits

Telehealth Available at Morgan Health Centers

Telehealth Works

In light of the current crisis caused by the coronavirus pandemic, we want you to know you are not alone. If you are looking for a therapist, compassionate online help is available. A growing number of people are opting for Telehealth to meet their mental health care needs. 
» Request a Telehealth Appointment